Have a question? You’re not alone. Below, we cover many of the things pet parents ask us most.
Yes! In addition to dogs and cats, we provide veterinary care for a variety of exotic pets, including birds, reptiles, and select small mammals.
We’ve been proudly caring for pets in the Midlothian area since 1990. Over the years, we’ve built lasting relationships with generations of pets and families by focusing on trust, consistency, and compassionate care.
You can apply online through CareCredit’s website, or our team can help guide you through the application process during your visit.
CareCredit may be used for exams, diagnostics, surgery, and other veterinary treatments at participating hospitals.
No. In addition to pet care, CareCredit is also accepted by many dental and human healthcare providers, making it a flexible option for your whole family.
No. The service is completely free for pet owners.
Typically, you pay the veterinary bill at the time of service and submit a claim to your insurance provider for reimbursement.
Enrollment earlier in your pet’s life generally provides broader coverage and fewer exclusions.
Most dogs and cats benefit from a wellness exam at least once a year, while senior pets or those with chronic conditions may need more frequent visits.
Yes, younger pets often need more frequent visits to monitor growth, provide vaccinations, and address early training or nutrition questions.
Not always. Vaccination schedules are customized based on age, health history, and lifestyle, and not every visit requires vaccines.
Pets are very good at hiding discomfort, and many conditions develop gradually. Wellness exams help catch issues early, when they’re often easier to manage.
Yes, we offer wellness care for select exotic pets, including birds, reptiles, and small mammals, with species-specific exams and guidance tailored to their unique needs.
While any surgical procedure carries some risk, careful preparation and monitoring help make surgery as safe as possible for most pets.
Pain management is an important part of surgical care, and pets are given appropriate medications and support to keep them comfortable during recovery.
You’ll receive clear instructions ahead of time, including fasting guidelines and what to bring on the day of your pet’s procedure.
Recovery time varies depending on the procedure and the individual pet, but most pets return to normal activity gradually with proper at-home care.
Yes, our team is always available to answer questions and provide guidance during your pet’s recovery period.
There’s no single dental cleaning schedule that fits every pet. Frequency depends on age, breed, and how quickly dental disease develops.
Yes. Many pets continue eating despite significant oral discomfort, which is why dental disease often progresses quietly.
Anesthesia allows dental care to be performed safely and thoroughly, with monitoring in place throughout the procedure.
Over time, dental disease can lead to chronic pain, tooth loss, and infection that affects the heart, liver, and kidneys.
Yes. We offer dental evaluations and care for select exotic pets, with recommendations tailored to their species and individual needs.
We provide veterinary care for select exotic pets, including birds, reptiles, and small mammals.
Most exotic pets benefit from routine wellness exams at least once a year, even if they appear healthy.
Yes. Many exotic species hide illness extremely well, and early changes are often only detectable during an exam.
Yes. We evaluate and treat exotic pets experiencing illness or injury and provide guidance on next steps and ongoing care.
Absolutely. Nutrition, enclosure setup, and environmental factors are a major part of exotic pet health, and guidance is always part of the visit.