New Patient/Client Registration

Thank you for giving us the opportunity to care for your pet(s). Please help us meet your needs by taking a moment to share some important information we will need to support your pet’s needs today and in the future.

A deposit for the first exam fee ($25.00) will be required to book your first appointment as this reduces no-shows and last-minute cancellations that impact our ability to care for current patients. This is a non-refundable deposit that may be transferred to a rescheduled appointment if reschedule is made 48 hours in advance. Future appointments do not currently require a deposit.

A staff member will reach out to you to schedule as soon as they’ve set you up in our system, usually the same business day.

To ensure proper registration with Brandermill Animal Hospital, please use the same name, address, phone number, and email address across all platforms. If you have any questions, please call or text us at (804)745-4243. Thank you!

Please note that we must receive medical history at least 48 hours prior to the appointment. If records are not received, we will contact you to reschedule the appointment.
PAYMENT IS DUE AT THE TIME SERVICES ARE RENDERED. Due to Legal restrictions, Prescriptions cannot be returned. We accept Visa, MasterCard, Discover, American Express & Care Credit. I understand that if I do not pay this account as agreed, the account is subject to costs of collection, attorney fees, and including interest (any balance that is carried over a period of 30days will accrue a monthly finance charge of 2% or 24% per annum). If necessary, a $50.00 collection fee will be applied, plus any charges associated with the collection of the outstanding balance. Return check fee is $50.00. I understand that the hospital staff will provide an estimate of current and anticipated charges any time I request one. I am requesting that veterinary care be provided for pets presented by me or my agents. I understand that I am financially responsible for all services provided.